Emergency Damage Support Services (EDSS) is committed to ensuring our website and the information we provide are accessible to as many people as possible, regardless of ability, technology or individual circumstances.
We believe that everyone should be able to access information about our services and the support available following a fire, flood or other emergency.
Our Commitment
We are continually working to improve the accessibility and usability of our website. Wherever possible, we aim to:
- Use clear, straightforward language.
- Present information in a logical and easy-to-follow format.
- Ensure text is easy to read with good colour contrast.
- Support keyboard navigation where reasonably practicable.
- Improve compatibility with assistive technologies, including screen readers.
- Regularly review our website to identify opportunities for improvement.
Alternative Formats
If you are unable to access any information on our website, or require information in an alternative format, please contact us.
Where reasonably practicable, we will provide information in a format that meets your needs, including larger print or accessible electronic formats.
Reporting Accessibility Issues
If you experience any difficulty using our website or accessing any of our information, we would appreciate you letting us know.
Your feedback helps us improve the accessibility of our website and the services we provide.
Please contact us at:
Email: [email protected]
Continuous Improvement
EDSS is committed to continually improving the accessibility of our website and digital services. We regularly review our website to ensure it remains as accessible, inclusive and user-friendly as possible.