Policies & Statements

At Emergency Damage Support Services (EDSS), we are committed to operating responsibly, transparently and inclusively.

This section provides information about how we operate our website, how we use cookies, our approach to accessibility and modern slavery, and the terms that apply when using our website.

Please select a policy or statement below for further information.

Accessibility Statement

We are committed to making our website and information accessible to as many people as possible, regardless of ability, technology or individual circumstances.

Find out how we work to improve accessibility, support assistive technologies and provide information in alternative formats where reasonably practicable.

Read our Accessibility Statement →


Cookie Policy

Find out how EDSS uses cookies to help our website function effectively, improve your browsing experience and understand how our website is used.

This policy explains the types of cookies we may use and how you can manage your cookie preferences.

Read our Cookie Policy →


Disclaimer

Our website provides general information about the support and services available following a fire, flood or other emergency.

Our Disclaimer explains the role of EDSS, the position of our partner organisations, emergency contractors and insurance-related support, together with important information about website content and liability.

Read our Disclaimer →


Terms & Conditions

These Terms and Conditions explain the rules that apply when using the EDSS website, including permitted use, intellectual property, external websites, website availability and governing law.

By using this website, you agree to these Terms and Conditions.

Read our Terms & Conditions →


Modern Slavery Statement

EDSS is committed to preventing modern slavery, forced labour, human trafficking and all forms of exploitation.

Our Modern Slavery Statement explains our commitment to ethical working practices and the standards we expect from our suppliers, contractors and partner organisations.

Read our Modern Slavery Statement →


Questions?

If you have any questions about our policies, statements or the information provided on this website, please contact us.

Email: [email protected]