Meet the people

Trustees

James South
James leads EDSS as a CEO and Trustee. A serving Firefighter in the UK, James brings frontline operational experience and a clear understanding of the moments when residents and businesses are most in need of support. Alongside his fire service career, he founded EDSS to bridge the gap between emergency response and the practical recovery that follows.

“I am proud to serve as a Trustee of EDSS. Having stood alongside families and business owners in the immediate aftermath of fires and floods, I know how disorientating those first hours can be. Our role is to make sure no one is left to figure it out alone, and that Fire and Rescue Services have a trusted partner they can hand over to with confidence”.

Adrian Durow
Adrian has been a trustee since the charity’s formation and is himself a volunteer with other charitable organisations. Adrian offers EDSS advice regarding the website and online presence.
“I’m proud to be a trustee for a charity which makes such a difference to people’s lives, many of whom are at rock bottom, and don’t know where to turn next”.

Rowan Chuck
Rowan has been on the board of trustees for EDSS for over 2 years. As an entrepreneur he brings a wealth of business expertise to the board. He has supported charities in the UK and developing countries in Africa.
“EDSS is a charity that I feel incredibly strongly for. I am delighted to be a trustee and be able to witness the work our team do to bring such a positive outcome to some disastrous incidents”.

Advisers

Mike Ratcliffe
Mike has worked for EDSS for over 11 years. Mike has over 23 years experience in the fire and flood industry, dealing with emergency call outs to assess and carry out emergency damage limitation, arranging short and long term accommodation and assisting in all aspects of the insurance process. Mike is trained in IICRC and ASAR.
“I personally take great pride and am privileged to be part of EDSS. I never get tired of helping in any way to get home and business owners back into their properties as quickly as possible, with less stress and disruption to their lives. Our sole aim is to eliminate upset, trauma and uncertainty, ensuring the property owner has full trust in us to support them during a difficult time”.

Chris Law
Chris has over 25 years experience of restoring damaged properties and has worked for EDSS for 5 years. Chris’ role entails giving emergency support and advice regarding long and short term situations for individuals or families and their properties.
“I enjoy my role immensely. It gives me great satisfaction knowing that we are able to help people get immediate emergency help and care”.